Your Federal Direct Student Loan(s) were made to you directly by the U.S. Department of Education through UCI. The U.S. Department of Education is your lender, not UCI. Consequently, these loans are serviced by the Department of Education's Direct Loan Servicing Center, not UCI Loan Services, until the loan is repaid in full.
The Direct Loan Servicing Center can be contacted toll free at 1 (800) 848-0979. Provide your name and social security number as identification, and be sure to confirm your address and phone number with the customer service representative. Payments should be mailed to the Direct Loan Payment Center at:
U.S. Department of Education Direct Loan Payment Center P.O. Box 530260 Atlanta, GA 30353-0260
Alternatively, you can login to Your Account at Direct Loan Servicing online. At this secure web site, you can make online payments, view your account balances and payment history, change your billing options, enroll in electronic services, and more. For additional Direct Loan information, try the Direct Loan Servicing Center's online FAQ or Glossary.